Your data protection rights under UK GDPR
Onyx-gorge is committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We take our responsibilities regarding your personal data seriously and have implemented measures to ensure your information is processed lawfully, fairly, and transparently.
Onyx-gorge acts as the data controller for personal information collected through this website and our services. As the data controller, we determine how and why your personal data is processed.
Contact details:
Onyx-gorge
47 Cathedral Road
Cardiff, CF11 9HB
United Kingdom
Email: [email protected]
The UK GDPR provides you with specific rights regarding your personal data. We are committed to honouring these rights:
You have the right to know how we collect and use your personal data. Our Privacy Policy and this GDPR information page explain our data processing practices in clear and plain language.
You can request a copy of the personal data we hold about you. This is commonly known as a Subject Access Request (SAR). We will respond to valid requests within one month and provide the information free of charge in most circumstances.
If you believe any personal data we hold about you is inaccurate or incomplete, you have the right to request correction. We will respond to rectification requests within one month.
Also known as the "right to be forgotten," you may request deletion of your personal data in certain circumstances, including:
You may request that we limit how we use your personal data while we verify its accuracy, consider your objection, or determine whether our legitimate interests override your rights.
Where processing is based on consent or contract and carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another controller.
You have the right to object to processing based on legitimate interests or for direct marketing purposes. If you object to direct marketing, we will stop processing your data for that purpose immediately.
You have the right not to be subject to decisions based solely on automated processing that produce legal or similarly significant effects. Onyx-gorge does not currently engage in such automated decision-making.
To exercise any of your data protection rights, please contact us using the details above. We may need to verify your identity before processing your request. We aim to respond to all legitimate requests within one month, though this may be extended by a further two months for complex requests.
If you believe we have not handled your personal data appropriately, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection:
Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire, SK9 5AF
Website: ico.org.uk
We implement appropriate technical and organisational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or access. These measures are regularly reviewed and updated as necessary.
We primarily store and process data within the United Kingdom. If we transfer personal data outside the UK, we ensure appropriate safeguards are in place in accordance with UK GDPR requirements.
We may update this GDPR compliance information periodically. Significant changes will be communicated through our website. We encourage you to review this page regularly to stay informed about how we protect your personal data.