Privacy Policy

Introduction

Onyx-gorge ("we", "our", "us") is committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard personal information when you visit our website or use our services.

By accessing our website at onyx-gorge.com, you acknowledge that you have read and understood this Privacy Policy.

Information We Collect

We may collect and process the following types of personal data:

• Identity information: name, title
• Contact information: email address, postal address
• Technical data: IP address, browser type, device information, pages visited
• Usage data: how you interact with our website and services
• Marketing preferences: your choices regarding receiving communications from us

How We Use Your Information

We process your personal data for the following purposes:

• To respond to your enquiries and provide requested information about our courses
• To administer your enrolment and deliver educational services
• To send administrative communications related to your course participation
• To improve our website and services based on usage patterns
• To comply with legal obligations

Legal Basis for Processing

We process your personal data under the following legal bases:

• Consent: where you have given explicit permission for specific processing activities
• Contract: where processing is necessary to fulfil our contractual obligations to you
• Legitimate interests: where processing serves our business interests without overriding your rights
• Legal obligation: where we must process data to comply with applicable laws

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected. Enquiry data is typically retained for 24 months unless you become an enrolled student, in which case records are maintained for the duration of your relationship with us plus six years for legal compliance purposes.

Data Sharing

We do not sell your personal information to third parties. We may share data with:

• Service providers who assist in operating our website and delivering services
• Professional advisers including lawyers and accountants when required
• Regulatory authorities when legally obligated to do so

Your Rights

Under data protection law, you have rights including:

• The right to access your personal data
• The right to rectification of inaccurate data
• The right to erasure in certain circumstances
• The right to restrict processing
• The right to data portability
• The right to object to processing

To exercise any of these rights, please contact us using the details provided below.

Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy periodically. Significant changes will be communicated through our website. We encourage you to review this policy regularly.

Contact Us

For questions about this Privacy Policy or to exercise your data protection rights, please contact us at:

Onyx-gorge
47 Cathedral Road
Cardiff, CF11 9HB
United Kingdom

Email: [email protected]